Your Data Rights

Exercise your GDPR rights: access, rectification, erasure, and more

Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

πŸ” Right of Access (Article 15)

You have the right to request a copy of all personal data we hold about you. We will provide this information in a commonly used electronic format.

✏️ Right to Rectification (Article 16)

You can request the correction of inaccurate or incomplete data. We will correct any errors promptly.

πŸ—‘οΈ Right to Erasure (Article 17)

You have the right to request deletion of your personal data, also known as the "right to be forgotten," in certain circumstances.

⏸️ Right to Restrict Processing (Article 18)

You can request that we limit how we use your data while maintaining your account.

πŸ“¦ Right to Data Portability (Article 20)

You can receive your data in a structured, machine-readable format and transmit it to another controller.

🚫 Right to Object (Article 21)

You can object to processing based on legitimate interests, direct marketing, or processing for scientific research.

How to Exercise Your Rights

To exercise any of your GDPR rights, please follow these steps: 1. Send your request to our Data Protection Officer at: dpo@snap-floor.com 2. Include your name and email address associated with your account 3. Clearly specify which right(s) you wish to exercise 4. Provide any additional details that help us process your request Response Time: We will respond to your request within 30 days of receipt, as required by Article 12 of the GDPR.

Data Export

You can export your project data, design preferences, and account information at any time through your account settings. We provide: β€’ PDF project dossiers β€’ JSON data exports β€’ Visual design history

Account Deletion

To permanently delete your account and all associated data: 1. Log in to your account 2. Go to Account Settings β†’ Delete Account 3. Follow the confirmation process Alternatively, send a deletion request to dpo@snap-floor.com. Please note: Deletion is permanent and cannot be undone. Certain data may be retained for legal obligations.

Right to Lodge a Complaint

If you believe our processing of your personal data infringes on GDPR rights, you have the right to lodge a complaint with a supervisory authority. The relevant authority is typically the data protection authority in your country of residence within the EU.

Questions? For data rights inquiries, please contact our Data Protection Officer at dpo@snap-floor.com